Frequently Asked Questions

Where is The Union Mission Ministries located?

The Union Mission Men’s and Women and Children’s Shelters (open 24 hours a day, 365 days a year), Retail Training Center and Donation Center (directly behind the Thrift Store) are located at 5100 E. Virginia Beach Boulevard, Norfolk, Virginia. Hope Haven Children’s Home, and Hope Haven are located at 3000 North Landing Road in Virginia Beach, Virginia.

How can I volunteer at The Union Mission?

We have many volunteer opportunities for people to use their skills, interests and gifts. First time volunteers are required to attend a Volunteer OrientationClick here to learn more about volunteering or you may contact our Volunteer Engagement Coordinator, Christina Geisler at [email protected] or call her at 757-627-8686, ext 415.

What types of donations do you accept or need?

We accept new or gently used clothing and shoes, furniture, household items, bric-a-brac, lawn equipment and vehicles. Our current needs are men’s clothing, socks and underwear for men (sizes L & XL) and women (size 10 and larger), shower shoes (flip flops), women’s pajamas, women’s umbrellas, baby items (diapers and formula), non-perishable canned or packaged food, travel-size soap, toothpaste, shampoo and lotion, extra-long twin size sheets, towels, wash cloths (white to bleach), blankets, and pillows. For more information see the list of most needed items. To schedule a pick-up contact our Donation Call Center at 757-627-8686, ext 604.

How is the Mission funded?

Since 1892, The Union Mission has been funded solely by individuals, churches, businesses and other organizations. We have never received any local, state or federal funding. Some donors have included us in their wills and estates.

Is The Union Mission Ministries affiliated with a particular church?

The Union Mission Ministries is a 501(c)(3) nondenominational Christian organization and a member of the Citygate Network of more than 300 Gospel rescue missions across the United States. We partner with many different churches who help us do this work the Lord has called us to do. View our Mission Statement.

What does the Mission do with my personal information when I donate?

Your privacy is important to us. The Union Mission does not sell or release any information on their donors to any other organization. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Should you have other questions or concerns about these privacy policies, please contact Roseanne Dickerson at (757) 627-8686, ext. 554.

Who benefits from my monetary donation?

Our mission is to serve the poor and homeless of our community. The Union Mission offers services to anyone in need regardless of age, creed, religion, color, gender, or national origin. The safety of all our guests is a high priority and we desire to provide reasonable accommodations to those we serve. With this in mind, we require all guests to adhere to the policies and guidelines of The Union Mission. The Union Mission Men’s Shelter houses men 18 and older. The Union Mission Women and Children’s Shelter houses single women 18 years and older and single women with children. Children living in the shelter must be accompanied by a female legal guardian. As a 501(c)(3) nonprofit charitable organization, over eighty percent of funds received provide food, shelter, clothing and other assistance to those in need. Twenty percent covers administrative and program expenses. A copy of our financial statement is available upon written request from the office of Consumer Affairs of the Commonwealth of Virginia or by calling (757) 627-8686, ext. 552.

What can I do if I want to receive less mail after I give?

Please let us know how often you would like to receive our mail. Contact Roseanne Dickerson at (757) 627-8686, ext. 554. We will be happy to accommodate your needs.

Stay Informed

Subscribe to the latest news from the Mission.
  • This field is for validation purposes and should be left unchanged.